Return Policy

At Pulkart, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products must be unused, unworn, unwashed, and in their original packaging with tags attached.
• Certain items such as innerwear, socks, personal care products, or customized/personalized items are non-returnable for hygiene and safety reasons.

Return Process

1. Log in to your account and go to the My Orders section.
2. Select the item you wish to return and choose a reason.
3. Pack the item securely in its original packaging.
4. Our courier partner will arrange a pickup from your address.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 days to your store wallet balance.
• Shipping charges are non-refundable.

Replacements & Exchanges

• We offer free replacements/exchanges if you receive a defective, damaged, or incorrect product.
• Exchanges are subject to availability of stock.

Contact Us

For questions about returns or refunds, reach out to our support team at:
Email - pulkart20692025@gmail.com
Whatsapp - 08653563069